We're here to help.
If you're question isn't answered below, get in touch with us and we'll pop a response back in your inbox before you can say 'cramps got me again'.
Where are your tampons made?
Read about our tampons here. We're super proud of their awesomeness.
Why don't you do pads?
We're working on it! Stay tuned because we've got pads and some other goodies coming soon. If you've got any suggestions please get in touch. We love hearing from our community.
Want to return your order?
Due to the nature of the products we are unable to accept any returns once an order has been delivered. (I think we can all agree no one wants a returned tampon!)
If an order is still on it's way to you, you may refuse delivery and once the package gets back to our warehouse and we'd be happy to provide a refund at that time.
Due to safety reasons, no returns will be accepted.
When will my order be sent?
As much as we'd love to deliver your box, the moment your period arrives, we're not able to sync up with Mother Nature to make it happen.
So second best, we're sending boxes twice a month. On the first week of each month and again around the 18th. To get in for the first week just place your order by the 25th of the month prior.
Delivery times after your box been sent are:
- 2-4 days: Sydney, Melbourne, Brisbane, Adelaide, Regional Victoria, NSW, ACT and Northern Queensland
- 4-15 days: Perth, Tasmania, Far North Queensland, Northern Territory, Regional QLD, WA, SA
How much does delivery cost?
We're trying to figure out how to get our boxes flown to you on the backs of rainbow unicorns, but for now Australia-wide delivery costs $6.95. We're working with Sendle because we want to offset our emissions.
Do you ship internationally? ✈️
At the moment we're focused on our Aussie PeriodiGals, so not yet offering international shipping. But, if you're super keen, we can arrange something. Drop us some love and we'll see what we can do.
When am I billed?
You will be billed on the date of your first payment. Happy anniversary! 😊
Do you wholesale?
While we're all about internet relationships, we would rule out some IRL lovin'. Get in touch if you wanna see us sitting pretty on your shelves. ♥️
How do I get in touch with The Periodical?
Feel free to drop us some love at email@example.com